GDPR Privacy Policy

 

We at EDS Awareness (Chronic Pain Partners 501 (c)(3). and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to all of our Websites (www.edsawareness.com, www.Ehlers-Danlos-CME.org, and www.BodySupportStore.com) and our Subscription Service (www.aweber.com), including our associated  webinar mobile applications (Mobile Apps) owned and controlled by Globalmeet.com. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.

We periodically update this Privacy Policy. We will post any privacy policy changes on this and pages on each website.

We encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

Equal Opportunity Employer

EDS Awareness (Chronic Pain Partners 501 (c)(3). and our affiliates) is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@edsawareness.com or ChronicPainPartners@gmail.com or by mail to Chronic Pain Partners PO Box 229 Mason, Ohio  USA, Attn: Privacy.

 

  1. Use of the Subscription Service through aweber.com
  2. Information We Collect
  3. How We Use Information We Collect
  4. How we Share Information we Collect
  5. International Transfer of Information
  6. Cookies and Similar Technologies
  7. How to Access & Control Your Personal Data

 

1. Use of the Subscription Service Through www.aweber.com

The information added to the Subscription Service, either by site visitors providing their contact information or when a Subscription Service user adds the information, is stored and managed on our service providers’ servers. This information is then used to contact visitors about important related like upcoming Webinars.

 

Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Subscription Service, as permitted by this Privacy Policy, and as required by law. We have no direct relationship with individuals who provide Personal Information to our customers.

 

Chronic Pain Partners collects information under the direction of its customers, and has no direct relationship with the individuals whose Personal Information it processes

“Sensitive Information”

This refers to credit or debit card numbers, addresses or similar personal identifiers.

 

2. Information We Collect

When You Visit our Websites

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for the Subscription Service, we request that you provide Personal Information about yourself.

When You Use our Mobile Application

We use mobile analytics software to allow us to better understand the functionality of our Mobile Apps on your mobile device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, and performance data. In addition to information we collect on our Websites, when you use our Mobile Apps we may also collect your city location, device model and version, device identifier (or “UDID”), and your OS version.

 

We send push notifications from time to time in order to update you about events, webinars or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.

 

We may link information we store within the analytics software to Personal Information you submit within the Mobile App. We do this to improve services we offer you and improve our marketing, analytics and site functionality.

 

“Personal Information”

This refers to any information that you “voluntarily” submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your condition. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

 

Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below. Payment information includes the collect and process payment information from you when purchase items at our store, including credit cards numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.

 

Log Files

When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Chronic Pain Partners for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of our various Websites. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone.

 

Information About Children

The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at ChronicPainPartners@gmail.com, so that we may delete the information.

 

3. How We Use Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

 

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

 

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

 

  • improve your browsing experience by personalizing the Websites and to improve the Subscription Service;
  • send information or EDS Awareness content to you which we think may be of interest to you by post, email, or other means communications relating to our organization;
  • promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
  • send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
  • meet legal requirements.We use the information collected through our Subscription Service by our users for the following purposes:
  • to respond to customer support requests; and
  • otherwise to fulfill the obligations under the Chronic Pain Partners Customer Terms of Service.

 

Legal basis for processing Personal Information (EEA visitors only)

If you are a visitor/customer located in the European Economic Area (“EEA”),

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract or sale with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms

 

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about our programs.

 

Customer Testimonials and Comments

We post member testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

 

Use of Credit Card Information

If you give us credit card information, we use it solely to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

 

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

 

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share. This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

 

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

 

Retention of Personal Information

How long we keep information we collect about you depends on the type of information. as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

 

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

 

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

 

We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

 

4. How we Share Information we Collect 

We may share data with our affiliated EDS Support groups to contact you based on your request to receive such communications or provide customer support. Such third parties may request your Personal Information for these purposes, and they are required to maintain the confidentiality of your information.

We partner with these third-party EDS Support groups to provide you with support and information that we think may be relevant to you.

 

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process..

 

5. International Transfer of Information

We do not engage in any International transfer of information.

Personal Information will remain protected.

 

6. Cookies and Similar Technologies

Cookies

Chronic Pain Partners use cookies or similar technologies (such as web beacons) to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

 

Single Sign-On

You can log in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.

 

Flash Cookies and Other Third Party Tracking Technologies

The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as “Flash cookies.” Chronic Pain Partners does not use Flash cookies.

 

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

 

7. How to Access & Control Your Personal Data

Reviewing, Correcting and Removing Your Personal Information

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information.

To exercise any of these rights, please contact us at Chronic Pain Partners PO Box 229 Mason, Ohio 45040 USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

 

Anti-Spam Policy

Our Acceptable Use Policy, applies to us and to our customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information.

 

To Unsubscribe From Our Communications

You may unsubscribe from our communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or send us an email at chronicpainpartners@gmail.com  or postal mail  to Chronic Pain Partners PO Box 229 Mason, Ohio 45040 USA, USA, Attention: Privacy.

 

Information Received: 

Any information, photographs, statements, or other communications with Chronic Pain Partners whether by electronic mail, discussion forum, or through one of our contact forms, becomes the sole property of Chronic Pain Partners and may be displayed on this website unless specified with the submitter.

 

Information Collection and Use: 

Chronic Pain Partners is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

 

Log Files:

We may use IP (Internet Protocol) addresses to administer the site, track user movement and gather demographic information for aggregate use. IP addresses are not linked to identifiable information. This information is only used to upgrade and maintain our web site.

 

Links: 

This website may contain links to other sites. We are not responsible for the privacy practices of other sites. Read the privacy statements of each website that collects identifiable information. Chronic Pain Partners does NOT pass on identifiable information in links.

 

Security: 

This website takes every precaution to protect users’ information. When users submit sensitive information via the website, their information is protected both online and offline. When our donation form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry-SSL. While we use SSL encryption to protect sensitive information online, we also protect user information offline.

 

Sensitive Medical Information: 

Chronic Pain Partners does, by its nature, sometimes become aware of sensitive medical information. This information is used internally and not sold, shared, or rented by Chronic Pain Partners.

 

Disclaimer: 

Information accessed through this EDS Physician Online Education Program site is presented in summary form in order to impart general information relating to the diagnosis and treatment of Ehlers-Danlos Syndromes and associated conditions. Such information is not complete and should not be used as a substitute for a consultation or visit with your physician or other health care provider. Information accessed through any Chronic Pain Partners sites is not exhaustive and does not cover every aspect of Ehlers-Danlos Syndromes and associated conditions. Chronic Pain Partners makes no warranty as to the information’s completeness, reliability or accuracy. Should you have any health care related questions regarding this matter, please see your physician or other health care provider promptly. Information accessed through this and other Chronic Pain Partners